Refund policy
Returns & Refunds Policy
At Liora, your satisfaction is our priority. If you are not fully satisfied with your order, we’re here to help.
Returns
We accept returns within 2 days of delivery. Items must be unused, unworn, and in their original packaging.
Non-Returnable Items
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Personalized or custom-made jewelry
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Items marked as final sale
Refunds
Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to your original payment method.
Exchanges
We only replace items if they are defective or damaged upon arrival.
How to Request a Return
To start a return, contact us at support@liorajewellery.cc with your order number and reason for return.